Assistant General Manager
rpm racewayHartford (CT)
About the role
Assistant General Manager RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. Recently recognized as one of Fast Company's Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the "competitive socializing" and gaming sectors. As Assistant General Manager, you will partner with the General Manager to oversee daily operations across front-of-house, events, and facility management. You'll play a key role in driving team performance, ensuring operational excellence, and creating a safe, fun, and memorable experience for every guest. Support overall venue operations, including staffing, scheduling, and service execution Lead, coach, and develop team members across departments Ensure a high standard of guest experience, safety, and cleanliness Drive revenue through strong operational execution, events support, and upselling opportunities Assist with hiring, onboarding, and performance management initiatives Monitor KPIs and take action to meet or exceed location goals Proven leadership experience in hospitality, entertainment, or high-volume operations Strong ability to coach and motivate teams in a fast-paced environment Operational mindset with a focus on efficiency, accountability, and guest satisfaction Flexible schedule, including nights, weekends, and holidays Join RPM Raceway and be part of a growing brand redefining experiential entertainment where speed, energy, and teamwork come together to create unforgettable moments.
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