Remote Global Workforce Transformation Leader

Posted yesterday

united states digital spaceNew York (NY)
General and Operations ManagersOther Management Consulting Services

SENIORITY

Manager

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About the role

United States Digital Space LLC is seeking a Senior Manager, Global Workforce Planning & Transformation to scale and optimize workforce planning across our global Customer Operations organization. You will lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for 4,000+ agents worldwide. You will partner with Operations, Finance, Vendor Management, Analytics, and Technology to drive performance, AI adoption, and continuous improvement while shaping #J-18808-Ljbffr

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