Document Operations Specialist

Document Processing Specialist - Full-TimeSmart Data Solutions, a leading provider of data management, claim routing, and workflow solutions for health plans and TPAs is growing! We are looking for Document Processing Specialists to support our high-volume Operations team. In this role, you'll help ensure the accurate, secure handling of critical healthcare documents that keep our clients processes moving. You'll love this role if you enjoy working independently, staying organized, and keeping a steady, productive workflow. If checking tasks off your list, following clear processes, and paying close attention to detail feels rewarding, you'll be a great fit.

Must have ability to lift 45 poundsMust be able to remain in a stationary position for 50% of the timeThe duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Scanner Operating: Scanning, archiving, and quality control of documents, including paper and film Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard Feeding documents through a scanner in a timely manner Keeping provided scanner logs up to date (i.e. storage box logs and company checklist log) Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occur Operating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training provided Ensuring batches are scanned and placed into appropriate storage box Document processing (as described above) when business need arises Prioritizing rescan batches when they arrive Verifying batches are accurate before committing such batches Performing other basic office duties as assigned Performing all tasks assigned with great attention to detail and in a timely manner Ensuring that all PHI is kept confidential and complying with all company policies and procedures Ensuring daily assigned work is completed to align with customer service level agreements Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building Maintaining acceptable levels of productivity to align with performance standards Must have ability to lift 45 poundsMust be able to remain in a stationary position for 50% of the timeThe duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.