Crypto Retention & Onboarding Specialist
coinflipChicago (IL)
About the role
CoinFlip is looking for a Sales and Customer Service Agent based in Mexico, Ciudad de México. In this role, you'll engage with customers who couldn't complete transactions at ATMs, using WhatsApp and phone calls to assist and encourage completion.
The ideal candidate has strong communication skills and prior experience in customer service. A focus on helping customers in a professional manner is essential. The position offers competitive remuneration with potential for growth.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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