Customer Service Sales Representative

Posted 2 days ago

tacoriJacksonville (FL)

Customer Service Representatives Jewelry Retailers

SENIORITY

Junior

SALARY

$21.00 - $25.00/hour

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About the role

Customer Excellence Representative Tacori • REMOTE - but need to be located in Charlotte • Full-Time • $21.00 - $25.00/hour DOE • Tacori is a family-owned fine jewelry house, handcrafting engagement and fine jewelry in our California Design Studios since 1979. We're looking for a Customer Excellence Representative to join the team that is the daily voice of Tacori for retail partners nationwide - the person who turns a jewelry dream into a lasting memory, one order, one custom piece, one conversation at a time.

What You'll Do:

Own the client buying experience end to end: accurate quotes, order processing, and fast turnaround for retail partners across the country.
Bring custom and bridal designs to life, partnering with our design team from concept through final delivery.
Be a go-to resource for retail partners: sharing product knowledge, campaign updates, and sales tools that help them sell with confidence.
Coordinate point-of-sale materials and event logistics so our retail partners always have what they need to showcase Tacori beautifully.
Support the sales team with returns, inventory, and the everyday problem-solving that keeps things running smoothly. What You Bring
2–4 years of experience in sales or customer service, ideally with a track record of hitting your numbers.
Strong math skills: you'll be building custom quotes regularly.
A self-starter who takes ownership and doesn't need to be micromanaged.
Genuine care for the people you work with, whether that's a client, a retail partner, or a teammate. Sound Like You? We'd love to hear from you - apply today and help us bring Tacori's next chapter to life.

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