Love Encore Delivery Specialist
jim keras automotiveMemphis (TN)
About the role
Love Encore Delivery Specialist As a Love Encore Delivery Specialist, you will be one of the dealerships technology ambassadors and customer experience experts. Youll provide personalized, one-on-one follow-up appointments for new Subaru owners, ensuring they fully understand and enjoy the advanced features and safety technologies in their vehicles.
Key Responsibilities:
- Schedule and conduct Love Encore Delivery appointments with recent Subaru buyers (1460 days post-purchase)
- Demonstrate and explain Subaru technologies, including EyeSight, STARLINK, navigation, Bluetooth, and safety features
- Personalize tutorials based on each customers needs and questions
- Assist customers with smartphone integration, app setup, and vehicle customization
- Provide ongoing support and serve as a technology resource for customers and dealership staff
- Maintain up-to-date product knowledge and complete Subaru certification as required
- Track completed appointments and ensure timely follow-upCollaborate with sales and service teams to deliver a seamless ownership experience
Qualifications:
- Excellent communication and interpersonal skills
- Passion for customer service and technology
- Strong organizational skills and attention to detail
- Ability to learn and explain vehicle features and digital tools
- Previous automotive, tech support, or customer service experience preferred
- Valid drivers license and clean driving record
- High school diploma or equivalent (college degree a plus)
What We Offer:
- Competitive hourly pay plus performance-based bonuses
- Health, dental, and vision insurance 401(k)
- Employee discounts on vehicles, service, and parts
- Paid training and advancement opportunities
- A supportive, team-oriented environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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