Operations Lead - The Knox

Operations Lead - The KnoxThe Knox, Dallas, TXMindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.OBJECTIVEThe Operations Lead is a member of the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.Operations LeaderLead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrinkInvestigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsManage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply managementChampion strong visual standards for the sales floorSupport a safe work environment and efficient operation through strong stockroom standards and processesBusiness LeaderPartner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximizedDemonstrate strong business acumen by leveraging metrics to support business-driving strategiesMove dynamically on the retail floor to assess and fulfill the needs of the business, team and guestsPeople LeaderLeads by example and inspires staff in daily operations and guest experience.Directly oversee the Operations Associates; responsible for recruitment and development of talentUse company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leaderFlow Experience LeaderCollaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executedExecute company-level operation-focused directives, projects and initiatives, in partnership with management team, to achieve goals & KPI'sOpens and closes the store in accordance with back of house (BOH) standardsOPERATIONS LEAD QUALIFICATIONS2+ Years prior work experience in a client-centric, sales environmentProven leadership capabilities demonstrating excellent decision makingValues feedback, receptive to receiving feedback and eager to provideSelf-motivated with a desire to achieve results and excel individually, and as a teamExcellent interpersonal and written communication skillsAligns with and embodies ALO's Guiding PrinciplesRequires constant movement in and around all areas of storeAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shiftOPERATIONS LEAD SCHEDULETo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.JUST SOME OF THE PERKSGenerous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructorsCompetitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents401K with company matchingMonthly Store IncentivesClothing AllowanceFree yoga classes at any of our Sanctuaries (select cities)