Account Associate - State Farm Agent Team Member

Posted today

ed grist state farm agentCentralia (IL)

Insurance Claims and Policy Processing Clerks Insurance Agencies and Brokerages

SENIORITY

Junior

Apply

About the role

Benefits Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency Our agency was established in 1979 and has a long-standing history of serving the community with dedication and care. Over the years, we've built a reputation for providing dependable guidance and building lasting relationships with our customers. Before becoming an agent, I worked as a banker and lender. Through that role, I worked closely with many State Farm customers and gained a strong appreciation for the impact insurance professionals can have in helping people protect what matters most. For our team, we offer PTO, paid holidays, a Simple IRA, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance. Our culture is friendly, approachable, and relationship-driven. We're looking for someone who enjoys connecting with people and brings strong customer service skills to the table. The ideal candidate is social, sincere, and naturally friendly - someone who enjoys helping others and being part of a supportive team environment. If you value building relationships and making a positive impact with customers, this could be a great fit for you.

Role Description: As Account Associate - State Farm Agent Team Member for Ed Grist - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance.

Qualifications: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.