Airport Operations Leader: Customer Experience & People

Posted yesterday

comunidade metodistaFranklin (TN)

General and Operations Managers Other Airport Operations

SENIORITY

Mid

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About the role

American Airlines in Nashville seeks a General Manager, Airport Customer Experience to direct airport operations, optimize station performance, and lead a team of professionals. You will manage budgets, collaborate with authorities, and drive superior customer service while upholding safety standards. The role requires senior leadership, budget oversight, and strong stakeholder engagement to maintain airport operations aligned with company objectives.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.