Remote Bilingual Customer Care Advisor (EN/FR) - 20 hrs/wk

Posted 7 days ago

saludoscomLos Angeles (CA)

Customer Service Representatives Cosmetics, Beauty Supplies, and Perfume Retailers

SENIORITY

Junior

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About the role

Clarins USA, Inc. is seeking a part-time Customer Care Advisor (Bilingual English/French) to support US & Canada customers. The role handles email, chat, and phone inquiries with a boutique-level customer experience from a remote setting. You will manage orders, returns, loyalty questions, and shipping issues while meeting SLAs and delivering empathetic, expert guidance across channels.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.