Senior Musical Instrument Retail Sales Associate

Music & Arts seeks a part-time Senior Sales Associate to support our student-focused retail store. In this role, you’ll guide customers in selecting band, orchestra, and combo instruments, rentals, and accessories, delivering knowledgeable, education-minded service to students, parents, and educators. You’ll open and close the register, maintain merchandising and store presentation, and assist with lesson enrollment and repair service intake. You will help achieve sales targets, contribute to school and community outreach, and model strong product knowledge while mentoring junior associates in a collaborative, music-driven environment. Assist customers with instrument, rental, accessory, and print music selection Provide student- and educator-focused service and product recommendations Process rentals, sales, returns, and lesson enrollments using POS systems Handle cash, reconcile drawer, and support opening/closing procedures Maintain merchandising standards and overall store appearance Support inventory receiving, tagging, and stock replenishment Coordinate repair service intake and pickups Help achieve individual and store sales goals and KPIs Support school and community outreach events as needed Mentor junior associates on customer service and product knowledge Retail sales Customer service Point-of-sale (POS) systems Cash handling Merchandising Product knowledge – musical instruments Instrument rental processing Lesson program enrollment Inventory management Basic music theory knowledge Background in music performance or education (ensemble, private study, or degree) Familiarity with band and orchestra instruments Prior POS and retail systems training