Client Services Associate – Employee Benefits

Employee Benefits: We're a growing employee benefits consulting firm in the DMV area looking for an Associate Account Manager / Client Services Associate to support our Account Management team. This is an employee benefits consulting support role focused on assisting with client service delivery, renewals, and benefits administration. Small-group renewal processes and procedures experience is required. You'll work closely with experienced Account Managers to help manage a book of employer clients and ensure accurate, timely execution of deliverables.

What You'll Do: Support day-to-day client servicing activities for employer benefit plans Assist with small-group renewals, including obtaining quotes, preparing renewal comparisons, coordinating carrier communications, and managing renewal timelines Support open enrollment preparation and employee communications Coordinate with carriers and internal teams on plan updates, renewals, implementations, and changes Help prepare reports, spreadsheets, and client deliverables Maintain accurate client records and data in internal systems What We're Looking For 2–5 years of experience in employee benefits, insurance, or client service/account management Experience supporting or managing small-group renewals, including carrier coordination and client communications Familiarity with carrier requirements and renewal/implementation processes for Care First, United Healthcare, and Kaiser preferred Strong attention to detail and organizational skills Ability to manage multiple priorities in a fast-paced environment Strong communication and Excel/Office skills Interest in building a career in employee benefits consulting Life & Health license is required