Collections Specialist
mustang catHouston (TX)
About the role
Mustang Cat Collections Specialist Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat is actively seeking an experienced Collections Specialist to join our Accounts Receivable team. This role is responsible for maintaining assigned accounts and ensuring timely collection of outstanding receivables. If you have a strong background in collections, a sharp eye for detail, and a customer-focused mindset, this is your opportunity to grow with a trusted industry leader. What You'll Do as a Collections Specialist: As a Collections Specialist, you will help drive financial health by managing the collections process, reconciling accounts, and delivering professional service to customers.
Your responsibilities will include:
- Monitor and follow up on collections for past-due accounts receivable
- Conduct monthly reporting with thorough and accurate account notations
- Prioritize and escalate collections efforts to meet and exceed department goals
- Deliver top-tier customer service during all collections interactions
- Ensure timely payments in a high-volume, performance-driven environment
- Process refunds and small balance write-offs
- Reconcile customer accounts as needed
- Collaborate with the Sales team on collection strategies
- Support additional projects and responsibilities as assigned
- Top Benefits for Mustang Cat Team Members:
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Full-Time Benefits: Medical, Dental, Vision 401(k) with Employer Matching
- Paid Vacation, Sick Time & Holidays
- Opportunities for Overtime
- On-Site ClinicJob Stability with a well-established company
Qualifications:
- High school diploma or equivalent required
- Solid understanding of accounting principles and accounts receivable processes
- Exceptional written and verbal communication skills
- Strong phone presence and professional negotiation skills
- Detail-oriented, highly organized, and process-driven
- Knowledge of customer lending laws and lien laws preferred
- Excellent customer service and relationship management skills
If you're a motivated collections specialist with a passion for accounts receivable, strong communication abilities, and the discipline to manage sensitive financial matters, Mustang Cat wants to hear from you. Apply today and join a team that values precision, professionalism, and service.
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