Heavy Equipment Service Writer

Posted today

kimbleDover (OH)

Mobile Heavy Equipment Mechanics, Except Engines Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

SENIORITY

Senior

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About the role

Join Our Team! We are seeking a motivated, organized, focused Heavy Equipment Service Writer to join our growing team. This position serves as the primary liaison between our service technicians, ensuring repairs are accurately documented, efficiently scheduled. If you have experience in heavy equipment, construction equipment, agricultural equipment, diesel trucks, or fleet maintenance and enjoy working in a fast-paced environment, we'd like to hear from you.

KEY RESPONSIBILITIES: Open, maintain, and close repair work orders

Schedule and prioritize repairs with service technicians Prepare repair estimates Communicates repair status, timelines, and recommendations Coordinate parts availability with the parts department Review technician notes and completed work orders for accuracy Process warranty claims when applicable Prepare completed work orders for invoicing Maintain organized service records and files.

QUALIFICATIONS: Previous experience as a Service Writer, Service Advisor, or in the heavy equipment, construction, agricultural, trucking or diesel repair industry preferred Working knowledge of heavy equipment systems, diesel engines, hydraulics, and preventative maintenance Strong communication Excellent organizational and multitasking abComputer proficiency Ability to work independently and as a team Strong attention to detail Valid driver's licensePREFERRED EXPERIENCEHeavy equipment repair Construction equipment Agricultural equipment Diesel engines Hydraulic systems Fleet Maintenance Warranty administration Parts coordination Equipment scheduling and dispatchBENEFITSCompetitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement plan and 401KProfessional development and career growth opportunities. Apply today! This Employer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, age, marital status, military/veteran status, sexual orientation, non-job related disability, or any other status protected by law.

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