AI-Driven Manager, Technical Service Ops (Imaging)
ripplingRaleigh (NC)
AI-Driven Manager, Technical Service Ops (Imaging)
Posted yesterday
ripplingRaleigh (NC)
SENIORITY
Senior
About the role
Core Sound Imaging, a PSG company, seeks a high-impact Manager of Technical Service Operations to own the support experience for customers in medical imaging and to build a scalable team. This role drives automation-first initiatives and sets KPIs across the organization.
You will partner with Development and Product to integrate support tooling, reduce manual work, and ensure compliant, timely outcomes for every case, while mentoring staff and reporting to senior leadership.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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