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Principal PM, AI Knowledge Bases & Ask AI Platform

Posted today

remoteMillbrae (CA)

SENIORITY

Lead

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About the role

HighLevel is seeking a Principal Product Manager to own the long-term product strategy for its intelligence and assistance platform, Ask AI, and Knowledge Bases. You will define architecture, quality systems, developer models, governance, metrics, and commercial strategy to make Ask AI the default experience across HighLevel. This senior IC role intersects AI assistants, enterprise knowledge, retrieval systems, and multi-tenant platform design.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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