Senior UX Researcher, Support Experience & Strategy
stripeChicago (IL)
Senior UX Researcher, Support Experience & Strategy
Posted today
stripeChicago (IL)
SENIORITY
Senior
About the role
A leading financial infrastructure platform is seeking an experienced UX Researcher to join their Support team. This role involves leading critical research initiatives aimed at understanding user needs and enhancing product experiences. Candidates should have over 5 years of relevant user research experience and a demonstrated ability to conduct various research methodologies. The position offers flexibility, with options for hybrid work arrangements, and a competitive salary and benefits package.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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