Onsite Customer Service and Operations

The Position: Oversee the “day-to-day” of the business, including interacting with customers, staff, and pool partners. The Operations Manager is fiscally responsible for all aspects of the business – managing the budget, payroll, vendor payments, and daily expenses. Aquatics manager must understand Aquatics and programs related to aquatics, must be able to develop relationships. This is currently a part-time role with a set schedule.

Your Typical Responsibilities: Hire, train, and manage employees. Educate and promote services to our customers. Develop and implement class schedules. Manage inventory and monitor equipment. Develop and adhere to the annual budget.

Minimum Qualifications: Excellent communication, customer service, and organizational skills. Proficient in Microsoft Office products. Have a responsible and professional demeanor.

Preferred Qualifications: Lifeguarding/First Aid/CPR/AED Certification(s), may also be obtained during training. Business administration, project management, finance, recreation, accounting or applicable experience.

About Us: "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer".