On-Site Customer Care Specialist: Clear Resolutions

Posted 2 days ago

roylo partnersWest Columbia (SC)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Roylo Partners is hiring a Customer Service Representative in West Columbia, SC to answer questions, document requests, and guide customers through the next steps. This is a full-time, on-site role with training on our services, systems, and escalation process. You will respond by phone, email, and approved in-person channels; confirm details before recording; explain service options and timelines; and update records so the next colleague can pick up where you left off.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.