US User Safety Support Leader Scale & Trust

Posted yesterday

tiktok usds joint ventureScottsdale (AZ)
Computer User Support SpecialistsSoftware Publishers

SENIORITY

Manager

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About the role

TikTok USDS Joint Venture is seeking a Head of US User Safety Support to lead and scale the general user support function across the platform. You will partner with Trust & Safety, Product, Policy, and Legal to improve end-to-end user experience and ecosystem health, while building a high-performing, data-driven team. The role emphasizes strategic design of the support operating model, escalation handling, SOPs, QA, and training to meet evolving platform needs with a strong focus on trust and #J-18808-Ljbffr

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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