US User Safety Support Leader Scale & Trust
Posted yesterday
tiktok usds joint ventureScottsdale (AZ)
Computer User Support SpecialistsSoftware Publishers
SENIORITY
Manager
About the role
TikTok USDS Joint Venture is seeking a Head of US User Safety Support to lead and scale the general user support function across the platform. You will partner with Trust & Safety, Product, Policy, and Legal to improve end-to-end user experience and ecosystem health, while building a high-performing, data-driven team.
The role emphasizes strategic design of the support operating model, escalation handling, SOPs, QA, and training to meet evolving platform needs with a strong focus on trust and
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Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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