Bilingual Engagement Specialist

Posted 3 days ago

virtual vocationsDenver (CO)

Patient RepresentativesAll Other Outpatient Care Centers

SENIORITY

Junior

About the role

To support client engagement, the part-time Bilingual Engagement Specialist will serve as the primary contact for clients, educating them about career transition services and connecting them to appropriate resources while working remotely. Key responsibilities Educate clients on LHH programs and engage in active listening to address their needs and concerns Manage client inquiries through calls, emails, and SMS, ensuring timely and professional follow-up Meet engagement KPI metrics while documenting all interactions accurately in the ORBIT system Required qualifications Bilingual in English and French (preferably French-Canadian) with strong verbal and written skills High school diploma or equivalent Prior experience in sales and customer service Ability to work a set Monday-Friday schedule in a distraction-free home office Familiarity with computer systems and internet connectivity requirements

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