Private Concierge
virtual vocationsNew York (NY)
About the role
To enhance client engagement, the fully remote Private Concierge will serve as the primary point of contact for new clients, delivering a luxury shopping experience while developing and nurturing customer relationships before transitioning them to Private Client Advisors.
Key Responsibilities:
Deliver a high-touch, luxury shopping experience to new clients across various channels
Develop new customers through personalized styling and service, facilitating their transition to PCA books
Drive revenue growth through upselling, cross-selling, and maintaining strong client relationships
Required Qualifications:
Experience in luxury retail, fashion, clienteling, or customer service roles
Strong understanding of digital commerce and luxury client expectations
Highly organized with the ability to manage multiple client relationships simultaneously
Client-first mindset with a collaborative and solution-oriented approach
Exceptional communication skills, both written and verbal
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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