Automotive Retention Associate, Lexus
$16.00 - $23.00 Hourly
ApplyAutomotive Retention Associate, Lexus
Posted 9 days ago
SENIORITY
Entry
SALARY
$16.00 - $23.00 Hourly
About the role
- Working at the Dealership's facility to ensure efficient turnaround with guests' calls.
- Answer inbound calls.
- Schedule appointments for our service departments.
- Confirm appointments and follow up on customer satisfaction.
- Introduce new customers to the benefits of doing business with Balise.
- Educating customers about their vehicle needs and other questions they may have.
- Partner with Service Advisors & Parts department if guests are inquiring on the status of their vehicle or an ETA for part arrivals.
- Other duties assigned by managers.
- Environmental & Physical Requirements:
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear.
- While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds.
- Health, dental, life and disability insurance 401(k) with company match
- Flexible spending accounts
- Paid Time-OffQualifications
- Excellent customer service skills
- Ability to learn product knowledge & upsell customers on services.
- Answer phone calls
- Flexible training & work schedule
- Basic computer skills are required.
- Ability to multi-task.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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