Senior Customer Success Lead — Houston & North America

Posted yesterday

wood mackenzieHouston (TX)

Sales Managers Support Activities for Oil and Gas Operations

SENIORITY

Senior

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About the role

Wood Mackenzie Inc. is seeking a Lead Customer Success Manager to support strategic Natural Resources customers in Houston and across North America. You will partner with the CSM and AM to strengthen local relationships and drive value from Wood Mackenzie investments. This senior individual contributor role combines energy industry knowledge with strong stakeholder management, focusing on adoption, renewals, and growth opportunities across multiple products.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.