Receptionist

About the OpportunityA well-established Northeast Ohio manufacturing company is seeking a Receptionist / Office Coordinator to support daily office operations and serve as the first point of contact for customers, visitors, vendors, and employees.This role is ideal for someone who enjoys variety in their day, takes pride in staying organized, and thrives in a small business environment where teamwork and customer service are highly valued.In addition to traditional front desk and office coordination responsibilities, this position will provide support to customer service and sales-related activities, making it a great opportunity for someone who enjoys interacting with people and helping keep business operations running smoothly.What You'll DoFront Desk & Office SupportGreet and assist visitors, customers, vendors, and applicantsAnswer and direct incoming phone callsManage incoming and outgoing mail, packages, and deliveriesMaintain a professional and organized office environmentOrder and manage office suppliesCoordinate conference rooms, meetings, and office logisticsAdministrative SupportAssist with document preparation, filing, data entry, and record managementSupport various departments with administrative and clerical tasksMaintain accurate records and business documentationAssist management with special projects and day-to-day operational needsCustomer Service & Sales SupportRespond to customer inquiries and direct requests appropriatelyAssist with order processing, quotes, and customer communicationsSupport follow-up activities and administrative tasks for the sales teamHelp maintain customer information and records within company systemsCoordinate communication between customers and internal departmentsWhat We're Looking For2+ years of experience in a receptionist, administrative assistant, office coordinator, customer service, or similar roleStrong verbal and written communication skillsProfessional, friendly, and customer-focused demeanorExcellent organizational and multitasking abilitiesProficiency with Microsoft Office (Outlook, Word, Excel)High attention to detail and strong follow-throughAbility to work independently while supporting a collaborative team environmentPreferred QualificationsExperience in a manufacturing, industrial, distribution, or service-based environmentCustomer service or inside sales support experienceExperience with ERP, CRM, or order processing systemsWhy Join Us?Stable, established company with a strong reputationCollaborative, team-oriented cultureVariety in your daily responsibilitiesFull-time, direct hire opportunityCompetitive hourly compensationComprehensive benefits packagePaid time off and holiday pay