Collections
tradejobsworkforceCypress Lake (FL)
About the role
Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. Areas of delinquencies are categorized as follows: Installment loan accounts Revolving accounts Lease accounts Credit card accounts Overdraft / Goldlines Mortgage loans Accounts and calls are moderate in nature. Performance objectives will be assigned on an individual basis regarding specific area(s) of responsibility.
Essential Job Functions:
Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls.
May initiate and prepare files for repossession, charge-off, NOD and skip trace.
Ability to assess customer's financial situation for possible referral for loss mitigation.
Uses various collection systems to update customers' accounts and to send correspondence.
Understands and adheres to the Fair Debt Collection Practice Act, Collection Laws, and Fair Credit Reporting Act.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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