Music CS Lead: TraceID Licensing & Protection
triwill groupNew York (NY)
Music CS Lead: TraceID Licensing & Protection
Posted 8 days ago
triwill groupNew York (NY)
SENIORITY
Mid
About the role
Vermillio seeks a seasoned Customer Success Lead to manage a broad portfolio of music industry clients using TraceID. You’ll onboard, support, and provide regular reports on content licensing and removal progress.
You’ll collaborate with product teams to translate client needs into the roadmap while maintaining high satisfaction and retention. You will report to the Chief Business Officer, with remote flexibility and preference for candidates near LA or NYC due to entertainment industry
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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