Senior Change Manager

Job DescriptionAs the Senior Change Manager, you will partner with project leaders, senior advisors, project managers, and operational teams to turn project impacts into clear, practical actions. You will help coordinate readiness activities and support smooth transitions into day-to-day operations across strategic IT initiatives, including ERP implementations, digital workplace modernization, ServiceNow transformation, cybersecurity, process automation, AI adoption, and enterprise collaboration technologies.Working in a fast-paced, multi-project environment, you will bring sound judgment, strong prioritization, and the ability to move work forward independently while staying aligned on key decisions, risks, and priorities.You’ll Do:As Senior Change Manager, you will lead change management and operational readiness activities across multiple concurrent projects, helping ensure successful implementation and minimizing operational disruption.Change Planning & Delivery:Lead change management and operational readiness activities aligned with project timelines and business prioritiesPartner with project leaders, senior advisors, and project managers to align on priorities, risks, impacts, and implementation plansIntegrate change and readiness activities into project delivery plans and translate impacts into practical operational guidanceSupport implementation stabilization during rollout and Hypercare periodsDevelop and maintain West Fraser’s enterprise Organizational Change Management methodology, standards, templates, and governance processesServe as a subject matter expert in organizational change management, adoption, communications, and stakeholder engagementBuild change capability through coaching, training, and mentoring project managers and business leadersStakeholder Engagement & CoordinationDevelop communication strategies for major technology and business transformation initiativesOversee training materials, job aids, user guides, and adoption resourcesEnsure operational, service management, and support teams are prepared for process and technology changes and successful go-live eventsFacilitate discussions that align stakeholders on impacts, expectations, dependencies, and readiness activitiesSupport leaders in communicating operational changes and reinforcing implementation expectationsClarify roles, responsibilities, escalation paths, and operational impacts during implementation activitiesRisk & Readiness Management:Identify operational readiness risks, execution gaps, dependency conflicts, and adoption concerns early Surface risks with clear context, business impacts, and recommended actions Align with project leadership and senior advisors on escalation and mitigation for high-impact risksMonitor implementation and readiness activities to identify where additional support or intervention may be needed Provide concise, insight-driven updates on operational impacts, risks, and implementation statusMulti-Project Ownership:Independently manage change and readiness activities across multiple concurrent initiativesPrioritize work based on operational impact, implementation risk, timing, and cross-functional dependenciesMaintain visibility across projects to identify overlap, competing priorities, and resource constraintsMove work forward, remove barriers, and adjust priorities as delivery needs evolveSupport consistent implementation approaches, readiness practices, and communication standards across projectsYou Have:Proven ability to independently lead change management and readiness activities across multiple concurrent projectsStrong prioritization and judgment in high-volume environments with shifting priorities and operational dependenciesAbility to translate complex project changes into clear operational actions and practical guidanceStrong facilitation, stakeholder management, and communication skills across operational and leadership audiencesAbility to identify risks, dependencies, and execution gaps early and recommend practical actionsExperience supporting implementation, stabilization, and operational transition activitiesAbility to maintain momentum and drive execution with limited directionStrong written and verbal communication skills, including concise executive-level updatesExperience in structured governance, audit, or control-focused environments considered an assetExperience supporting business, operational, or technology-enabled transformation initiatives considered an assetExperience:8+ years of progressive experience in Organizational Change Management, Business Transformation, Program Delivery, or a related disciplineExperience supporting ERP, digital transformation, ServiceNow, Microsoft 365, or enterprise application implementationsExperience in manufacturing, forestry, industrial, or multi-site operating environments is strongly preferredDemonstrated success managing multiple complex initiatives simultaneouslyCertifications (Preferred):Prosci Change Management CertificationPMP CertificationCertified Scrum Master (CSM) or Agile certificationITIL Foundation certificationOur highly competitive compensation package and outstanding benefits include:Benefits starting Day 1Competitive starting payOn-the-job trainingA culture that strongly believes in promoting from withinMedicalDentalVision401k with company matching & retirement contributionEmployee Stock Purchase planLife InsuranceDisability InsurancePaid vacations and holidaysEmployee Assistance ProgramInvitation to Apply:If you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com/careersWe thank all candidates for their interest; however, only those selected for an interview will be contacted. Please apply through our online application process. Be sure to attach your resume to your online profile as resumes will not be accepted at the site. No phone inquiries, please.West Fraser is a diversified wood products company producing lumber, OSB, LVL, MDF, plywood, pulp, newsprint, wood chips, and energy with over 60 facilities in Canada, the United States, and Europe. We are the largest lumber producer in North America, a leading global manufacturer of wood-based panels, and the world’s largest producer of oriented strand board (OSB).We are a growing company, believe strongly in promoting from within, and pride ourselves on providing a challenging environment with continuous development. The successful candidate should be interested in future growth opportunities within the companyWest Fraser is an Equal Opportunity Employer M/F/V/D & Drug-Free Workplace (DFW)