Copy Editor
syntricate technologiesSan Jose (CA)
About the role
Copy Editor As a copy editor, your purpose is to support our customers' success by ensuring our support content is clear, consistent, and effective. You'll collaborate with subject matter experts to improve the quality, tone, and usability of knowledge articles and Community content. Your work helps us deliver a seamless, trustworthy content experience that empowers customers to solve problems with our self-service resources.
Required Skills:
57 years of professional copyediting experience, preferably with technical or support content Proficiency in AP, Chicago or Microsoft writing style guides Strong understanding of plain language principles and UX writing best practices Familiarity with editing in a content management system (CMS)Experience applying editorial style guides and working with editorial checklists Ability to give and receive feedback in a constructive, collaborative way Basic understanding of accessibility, SEO, and inclusive language best practices Excellent attention to detail
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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