Customer Service Rep
lincare holdingsWesterville (OH)
About the role
Job Opportunities Work directly with medical professionals and physicians to facilitate patient care
Advocate for and work in lockstep with chronic patients
Work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
Provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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