Client Communications & Quality Assurance Specialist
stenger stengerGrand Rapids (MI)
Client Communications & Quality Assurance Specialist
Posted 16 days ago
stenger stengerGrand Rapids (MI)
SENIORITY
Mid
About the role
Stenger & Stenger, P.C. in Grand Rapids, MI, is seeking a Customer Correspondence Specialist to support our creditors’ rights practice with client and consumer communications.
You will prepare customer correspondences and ensure quality in our correspondence processes. The ideal candidate holds an associate or bachelor’s degree, demonstrates strong analytical and communication skills, and can manage multiple assignments while maintaining accuracy.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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