Remote SaaS Customer Service Manager

Posted 18 days ago

opsarmySan Antonio (TX)

Customer Service RepresentativesCustom Computer Programming Services

SENIORITY

Mid

About the role

OpsArmy is seeking a Customer Service Manager to lead a remote team in delivering exceptional customer support during our product launch. You will manage and coach customer service representatives, ensuring efficiency and operational excellence while maintaining high customer satisfaction. The ideal candidate has over 2 years of experience in a similar role, strong communication skills, and proficiency in tools like Slack and Intercom. Join us in building a world-class support experience! #J-18808-Ljbffr

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.