Part-Time Fertility Member Support Specialist
hiddenNew York (NY)
About the role
Hidden Jobs is seeking a mission-driven Member Support specialist to guide fertility patients through treatment journeys, and to coordinate with partner clinics while helping navigate coverage and financial options. The role is part-time within a US-based Operations team with core hours from 9 AM to 5 PM. You will handle member inquiries via email, SMS, and phone, onboard new members alongside the acquisition team, and ensure smooth payments, claims, and cancellations while maintaining a
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