North America Retail Operations Leader

Posted yesterday

popmartamericasincGlendale (CA)

General and Operations Managers All Other General Merchandise Retailers

SENIORITY

Mid

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About the role

POP MART is seeking a Senior Manager, Operations to lead the North America retail operations team across stores, NSO planning, and ROBO Shop initiatives. The role drives KPIs, standards, and cross-functional alignment with Real Estate, HR, Marketing, and Finance. You will mentor the Operations staff, oversee payroll planning, and ensure brand integrity while optimizing costs and delivering exceptional customer experiences. Office onsite in Culver City, CA.

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