Demo Specialist
tekdoorsArlington (VA)
About the role
Job Title: Demo Specialist – Wellness platforms
Employment Type: Part-time / Contract-RemoteRole Overview
Worked as a Demo Specialist for a SaaS-based Customer Relationship Management (CRM) platform, responsible for delivering engaging and customized product demonstrations to prospective customers. Partnered with Sales, Pre-Sales, Product, and Customer Success teams to understand customer requirements and demonstrate how the CRM solution could improve sales, marketing, customer service, and business operations.
Key Responsibilities:
- Conducted customized product demonstrations of SaaS CRM solutions for prospective customers and business stakeholders.
- Collaborated with Sales and Pre-Sales teams to understand prospect requirements, pain points, business processes, and desired outcomes.
- Configured CRM demo environments with relevant data, workflows, dashboards, reports, and business scenarios.
- Demonstrated core CRM capabilities including:
- Lead and opportunity management
- Contact and account management
- Sales pipeline management
- Activity and task management
- Workflow and process automation
- Reporting and analytics
- Dashboards and forecasting
- Marketing and campaign management
- Customer service and case management
- Delivered role-based demonstrations for Sales Managers, Sales Representatives, Marketing Teams, Customer Service Teams, and Business Leaders.
- Translated complex CRM functionality into easy-to-understand business benefits for both technical and non-technical audiences.
- Created and maintained demo scripts, presentations, sample data, use cases, and proof-of-concept environments.
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