ServiceNow Developer/ BA/ Testers

Posted 5 days ago

comptech associatesSacramento (CA)

Software Developers Computer Systems Design Services

SENIORITY

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About the role

Job Title: ServiceNow Professionals – Multiple Openings- Federal

Location: Remote / Hybrid (U.S.)

Clearance: Active Secret Clearance Required

Employment Type: Full-Time / Contract

Overview: We are actively hiring experienced ServiceNow professionals to support mission-critical programs. Openings are available across multiple roles, including Business Analysts, Developers, Testers, Functional Consultants, Technical Leads, and Solution Consultants. Candidates should possess strong ServiceNow platform expertise, excellent communication skills, and experience working in Agile environments. Current Openings ServiceNow Business AnalystServiceNow Developer ServiceNow Tester / QA AnalystServiceNow Functional Consultant ServiceNow Technical Lead ServiceNow Solution Consultant

Key Responsibilities: Gather and analyze business requirements and translate them into scalable ServiceNow solutions. Design, configure, develop, and maintain ServiceNow applications and workflows. Support modules such as ITSM, CSM, HRSD, PSDS, CMDB, ITAM, Knowledge Management, Service Catalog, and Employee Center. Create and maintain user stories, BRDs, FRDs, process flows, and technical documentation. Perform configuration, customization, scripting, and workflow automation using ServiceNow best practices. Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives. Collaborate with stakeholders, architects, developers, testers, and product owners throughout the SDLC.Perform system testing, integration testing, regression testing, and UAT support. Troubleshoot issues and support production deployments and enhancements. Develop and maintain reports, dashboards, and performance metrics. Ensure compliance with organizational standards and federal security requirements. Provide knowledge transfer and support continuous process improvement initiatives.

Required Qualifications:

Active Secret Clearance (required).2+ years of ServiceNow experience for mid-level roles; 7+ years for senior/lead positions.
Experience with one or more ServiceNow modules:
ITSMCSMHRSDPSDSITAMCMDBService Catalog

Knowledge Management:

Employee Center
Experience working within Agile/Scrum environments.
Strong communication, analytical, and problem-solving skills.
Experience with Jira, Confluence, and SDLC methodologies.

Preferred Qualifications:

ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)CIS-CSM, CIS-HRSD, CIS-ITSM, or other ServiceNow certificationsITIL Foundation Certification
Prior experience supporting federal or DoD programs
Experience with Flow Designer, Integration
Hub, Service Portal, UI Builder, and REST/SOAP integrations
Desired Technical SkillsJavaScriptFlow Designer
IntegrationHubService Catalog
Business RulesClient Scripts
Script IncludesUI PoliciesACLsCMDBREST/SOAP APIsService PortalUI BuilderATFReporting & Dashboards
Agile / ScrumJira / ConfluenceUAT & Regression Testing

Preferred Candidate Profile: ServiceNow professionals with strong platform expertise, excellent stakeholder management skills, and experience delivering secure, scalable solutions.

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