NY CUSTOMER SERVICE COUNTER

Posted 9 days ago

von maurVictor (NY)

Customer Service Representatives Savings Institutions and Other Depository Credit Intermediation

SENIORITY

Entry

SALARY

$16.50 - $18.50 per hour

Apply

About the role

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do:

Own the customer experience greet people sincerely, be friendly and thank every customer
Answer a multi-line telephone assist customers or direct them to the appropriate area
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
Prepare, box, and wrap customer purchases and online orders for shipment
Calculate service desk and store cash work - prepare bank deposits
Maintain a clean and organized department
Be available to work day, evening, and weekend shifts
What You Can Expect:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Generous merchandise discount Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities!

About Us: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally. The expected base wage for this Victor, New York based position is $16.50 - $18.50/hr with overtime eligibility. Successful candidates' wages will be determined based on their individual qualifications for the position. Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.