Call Center Manager
randstadRoanoke (TX)
About the role
Manager Of Service Delivery Are you a people-first leader who thrives on coaching, developing talent, and driving daily performance? We're looking for a Manager of Service Delivery who excels at leading frontline teams, reinforcing culture, and ensuring exceptional service execution. This role is ideal for someone who loves hands-on coaching, builds confidence and capability in others, and creates a high-performance environment where KPIs and client outcomes consistently improve.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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