Scenthound Grooming Receptionist And Sales Team Member This is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products.
Compensation:
$13.00 - $15.00 per hour, hourly plus an additional $4-$6 per hour from the salon's shared tip pool. Flexible schedule - No Sundays or Evenings!
Direct career growth path to Management positions, like Assistant Manager or Manager. Competitive hourly base pay, plus shared tips. Merit-based pay increases. Paid Vacation. Complimentary monthly service for your pet.
This position requires sales experience and confidence (membership sales are highly valued!), customer service experience (retail, restaurant), computer/technology proficiency, a passion for dogs and dog health & wellness! Reliable transportation.
Are you a goal-oriented team member who has a passion for sales and customer service? You may be our next Grooming Receptionist and Sales Team Member! We are looking for a compassionate dog lover who is self-motivated, outgoing, and sales-oriented to advance their career through our training path to become a Scenthound Manager!
Tasks include driving membership and retail sales and service add-ons through health and wellness education, developing membership leads by following up with potential members, answering phone calls, schedule appointments, manage customer profiles and records, managing cash drawer responsible for daily cash handling, managing customer expectations; resolve customer concerns; retain memberships, and keeping the reception area clean and presentable.
Skills and abilities include confidence in selling services and products, ability to connect with customers (both canine and human!), ability to learn our products and services to educate the dog parents, speak to our values and culture as the basis for our services, effective communication with team members and dog parents (in person and on the phone), and scheduling appointments efficiently.
