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David Careers

Client Services Specialist – Energy Industry

Posted 12 days ago

red oak technologiesHouston (TX)
Customer Service RepresentativesSupport Activities for Oil and Gas Operations

SENIORITY

Senior

SALARY

$25–$35/hour

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About the role

Client Services Specialist – Energy Industry
Remote: Must reside in CO, AZ, NM, OK, UT, WY, GA or TX
Pay: $25–$35/hour W-2, depending on experience
Contract: Through the end of 2026, with continuation or conversion dependent on business needs Red Oak Technologies is hiring a Client Services Specialist for a client in the oil and gas industry. This role focuses on resolving mineral and royalty owner cases: researching inquiries, communicating with owners, coordinating with internal teams and following each case through to resolution. Phone calls are part of the job, but this is not a high-volume call center role.
What you’ll do:
  • Respond to mineral and royalty owners by phone and email with answers and status updates.
  • Research ownership, payment, account and documentation questions.
  • Manage cases, involve the appropriate teams when needed and follow up through resolution.
  • Support division order requests and maintain accurate owner records.
  • Must have
  • Residence in CO, AZ, NM, OK, UT, WY, GA or TX.Oil and gas experience in owner relations, division orders, lease records or closely related work.
  • Experience researching issues and managing cases through resolution.
  • Strong communication, organization and follow-through while working remotely.
  • Good to have
  • Direct experience preparing or processing division orders.
  • Lease analyst or mineral and royalty owner relations experience.
  • Experience with a case management system or CRM, such as Salesforce.
  • The team generally works 8 a.m. to 5 p.m. Mountain Time. Candidates who need to give notice are welcome to apply.
  • Red Oak Five: Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone

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