Remote Travel Concierge & Client Experience Lead

Posted 18 days ago

epicescapesadventureDenver (CO)

Travel Agents Travel Agencies

SENIORITY

Junior

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About the role

Departure Travel is seeking a Remote Customer Service Travel Representative to support clients through every stage of their travel journey. This remote role emphasizes thoughtful communication, organization, and a passion for helping travelers create memorable experiences. You will handle inquiries, provide destination information, update bookings, and follow up after trips. The position offers a flexible schedule and the chance to work from anywhere while collaborating with a supportive team.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.