IT ServiceDesk Intern: Launch Your Tech Support Career

Posted yesterday

gas southAtlanta (GA)

SENIORITY

Intern

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About the role

Gas South, LLC. IT & PMO department seeks an IT ServiceDesk Intern to support end-user requests and improve Helpdesk response times. The role focuses on customer service, learning technical resolutions, and documenting solutions. The intern will respond to inquiries by phone, email, or chat, diagnose basic software/hardware issues, set up end-user devices, and escalate complex problems as needed. May start May 15, 2023; ends August 2023.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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