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Program Engagement Lead - Client Success

Posted yesterday

baudville brandsGrand Rapids (MI)

SENIORITY

Mid

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About the role

Baudville Brands is seeking a professional Program Engagement Manager to implement and support recognition programs for clients and their employees. This on-site role in Grand Rapids, MI, focuses on account management, client relations, and ongoing platform support to ensure teams feel connected and valued. You will analyze program effectiveness, manage client relationships, and collaborate with sales to expand offerings, while delivering excellent customer service in a fast-paced environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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