Head of Customer Success - Remote, Build & Own Growth

Posted yesterday

overseasSeattle (WA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Custom Computer Programming Services

SENIORITY

Manager

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About the role

Hire Overseas is seeking an Internal Head of Customer Success to own the client success function from day one. You will design processes, own client relationships, and drive retention and expansion in a small, fast-moving environment. You will operate with high autonomy, partnering with founders and a growing client base to set the standard for post-sale experience and scalable CS playbooks.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.