Client Experience Champion – Retention & Growth
Posted 3 days ago
heartland business systemsSedalia (MO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelOther Management Consulting Services
SENIORITY
Senior
About the role
Heartland Business Systems is seeking a Client Experience Partner to serve as a trusted post-sales adviser, focusing on client retention, satisfaction, and account expansion. You will engage clients through regular check-ins and business reviews to maximize value from HBS services, identify renewal risks early, and uncover opportunities to grow relationships. The role requires leading client meetings, coordinating internal and external stakeholders, and developing success plans while monitoring
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this