Endpoint Engineer
is3 solutionsJersey City (NJ)
About the role
Endpoint Platform Engineer (IGEL / Workspace ONE / Linux)
Position Overview:
The Endpoint Platform Engineer will support a critical endpoint environment, with a focus on IGEL thin clients, Linux-based endpoint systems, and Workspace ONE (Omnissa).This role is ideal for a hands-on engineer with experience supporting endpoint platforms in enterprise environments, particularly those involving thin clients and non-Windows operating systems. The engineer will help stabilize, maintain, and support ongoing platform evolution across the environment.
Key Responsibilities:
- Support Linux-based endpoint environments, including thin client operating systems
- Manage and troubleshoot IGEL thin client platforms at enterprise scale
- Support Workspace ONE (Omnissa) for endpoint management and policy enforcement
- Troubleshoot OS-level, endpoint, and configuration-related issues
- Troubleshoot hardware issues across laptops, desktops, thin clients, and peripherals, including firmware-level diagnostics
- Assist with platform rollout, upgrades, and environment stabilization efforts
- Document platform standards, configurations, and operational procedures
- Collaborate with EUC, security, and infrastructure teams to resolve issues and maintain platform performance
Required Qualifications:
- 5+ years of experience supporting endpoint or desktop environments in enterprise settings
- Hands-on experience with IGEL or similar thin client platforms
- Working knowledge of Linux (endpoint-level, not server-heavy administration)
- Strong hardware troubleshooting experience across enterprise endpoint devices (laptops, desktops, thin clients)
- Experience with Workspace ONE / AirWatch (Omnissa) or similar MDM platforms
- Strong troubleshooting skills across endpoint and OS-level issues
- Experience working in fast-paced, large-scale environments
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Your notice period
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