Travel Manager hybrid job at Wallman Unlimited Company. New York, NY.
Our client, an Am Law 50 firm, is seeking a Travel Managerto oversee and optimize all domestic and international travel for attorneys and business professionals. Reporting to the Director of Travel, this role ensures seamless coordination, cost-effective vendor management, and a high-quality traveler experience while maintaining compliance with firm policies and strategic objectives.
Key Responsibilities:
Serve as the primary point of contact for travelers, resolving escalations, service issues, and day-to-day inquiries promptly and professionally.
Partner with the Director of Travel to execute travel initiatives and support travel arrangements for firm meetings and events.
Manage travel services to ensure efficiency, policy adherence, cost savings, and exceptional client service.
Build strong relationships with stakeholders across the firms global offices.
Develop and deliver training for travel arrangers and travelers, including policy education and profile creation.
Support implementation of global travel tools, technologies, and third-party vendor solutions.
Maintain and analyze travel reportingdashboards, spend data, compliance metrics, forecasting, and trend monitoring.
Collaborate cross-functionally with administrative and business services teams.
Assist with special projects and respond to urgent travel needs beyond standard business hours.
Proficiencies Experience leading managed travel programs within a global, professional services environment.
Strong understanding of the global travel industry and key organizations (e.g., GBTA, ACTE).
Advanced Microsoft Office proficiency.
Skilled in budgeting, cost analysis, forecasting, and operational reporting.
Knowledge of administrative and facilities procedures, ideally within a legal environment.
Strong communication, relationship management, and problem-solving skills.
Qualifications:
Bachelors degree preferred.
5+ years of progressive experience in corporate travel management, within a law firm or professional services setting.
Deep knowledge of airline, hotel, and ground transportation programs and global travel operations.
Experience managing vendors, policies, processes, and multiple competing priorities.
High degree of discretion and professionalism with sensitive travel and firm information.
