Operations Associate
rockstarMillbrae (CA)
$100
ApplyOperations Associate
Posted 15 days ago
rockstarMillbrae (CA)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSoftware Publishers
SENIORITY
Mid
SALARY
$100
About the role
Rockstar is recruiting for a market-leading AI voice agent for mortgage lenders. Founded in 2024, this company has grown from ~$0 to $13M in revenue in 20 months, and 5 of the 10 largest independent mortgage banks in the U.S. are enterprise customers. They have raised $21M+ across Seed and Series A, most recently a $15M Series A in June 2026.
Location: San Francisco, CA (Hybrid)
Employment Type: Full time
Department: Operations
Why This Is a Huge Opportunity
Around 1% of the U.S. labor force works in phone sales, representing roughly $100B of annual salary, and the industry is poised at the brink of complete disruption. The client is at the cutting edge of this economic transformation, one of the first companies creating real, durable economic value through applied AI.
Buying a house is the largest financial decision most people make in their lives, and homeownership is tied to many other purchases, including life insurance, homeowners insurance, alarm systems, home renovations, solar panels, and more. By owning the mortgage vertical, the client will own the relationship with the consumer, positioning it as the essential AI infrastructure for high-consideration consumer sales.
The Role:
The client is looking for a smart, highly organized, and relentlessly reliable Operations Associate to help scale their team.
The Operations Associate will initially focus on recruiting: talking to candidates, running interview processes, reviewing resumes, and helping the client hire great people. Over time, the Operations Associate will take on additional operational projects and work directly to improve processes across other parts of the company.
What the Operations Associate Will Do
Coordinate interviews and communicate directly with candidates, including building AI agents to automate these workflows
Help evaluate candidates and sell them on joining the client
Manage the client's recruiting pipeline, resumes, and candidate data in Ashby, and manage job posts across Handshake, university career centers, and other channels
What the Client Is Looking For
Extremely organized: can manage many moving pieces without dropping details
Excellent communicator: clear, concise, polished, and personable
High-agency and proactive: sees what needs to happen and makes it happen
What the Operations Associate Will Gain
Real ownership: help build candidate pipelines and improve how the client recruits as it scales
Broad exposure: recruit across engineering, product, sales, and other functions at a rapidly growing AI startup
Room to grow: take on additional operations responsibilities as the Operations Associate automates more of recruiting, based on their interests
Experience
Prior recruiting coordination or recruiting operations experience is preferred, but not required. The client is open to exceptional early-career candidates who are smart, organized, fast, and highly reliable. The client cares more about the candidate's ability to learn and execute than their years of experience.
Why Join:
Crazy growth: The market pull is exhilarating — the client has grown 10x in the past 12 months and more than 100x since its seed round, all without a dedicated sales or marketing team. Building something that people want so badly is the best feeling a startup can have.
Team and culture: The client is a high-agency team where the bar is high and everyone makes the people around them better. Collaboration and intensity are core team values, and people genuinely care about their work and their coworkers, while the team does not take itself too seriously.
Challenging problems: Outperforming human sales teams on half a million daily calls is not easy. Low-latency, real-time infra. 99.9% uptime. Enterprise-grade privacy and security. Advanced simulation and evaluation systems. Flexible A/B testing. AI scheduler and dialer. The client owns the whole stack and does not compromise on quality.
Well-funded: The client has raised $21M+ in total funding, most recently a $15M Series A in June 2026.
Benefits: $80,000–$100,000 base salary + equity
Top-of-market medical, dental, and vision coverage for the candidate and their dependents
401(k) with a top-of-market employer match
Unlimited PTO
Hybrid schedule: four days a week together in the client's San Francisco office, with a flexible remote day on Wednesdays
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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