Washington Care Management Processor

Providing essential administrative support, the full-time Washington Care Management Processor will facilitate case assignments, member screenings, and scheduling while working remotely to enhance care management services. Key responsibilities Facilitates administrative tasks including data entry, correspondence processing, and scheduling member visits with care managers Assists in the initial review of cases and coordinates member services in accordance with benefit plans Promotes effective communication to support the interdisciplinary team in delivering integrated member care Required qualifications At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software Strong organizational and time-management skills Excellent customer service skills Strong verbal and written communication skills