Remote EU Contact Center Manager - Freelance

Posted yesterday

gcs recruitmentNew York (NY)
Project Management SpecialistsTelemarketing Bureaus and Other Contact Centers

SENIORITY

Senior

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About the role

GCS Recruitment is seeking a Freelance Contact Center Manager for a fully remote role open to EU-based candidates. You will manage large-scale customer operations projects, scale programs, and influence strategic decisions with executives. The engagement runs through year-end with a possibility of extension. The ideal candidate has proven PM experience in contact centers, expansion success, and deep domain knowledge in technology, AI, and CC spaces, with a strong execution mindset. #J-18808-Ljbffr

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