Remote EU Contact Center Manager - Freelance
Posted yesterday
gcs recruitmentNew York (NY)
Project Management SpecialistsTelemarketing Bureaus and Other Contact Centers
SENIORITY
Senior
About the role
GCS Recruitment is seeking a Freelance Contact Center Manager for a fully remote role open to EU-based candidates. You will manage large-scale customer operations projects, scale programs, and influence strategic decisions with executives. The engagement runs through year-end with a possibility of extension.
The ideal candidate has proven PM experience in contact centers, expansion success, and deep domain knowledge in technology, AI, and CC spaces, with a strong execution mindset.
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Before you apply
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Two examples you can talk through
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A number in mind
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Your notice period
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